Examples of normal wear and tear (landlord absorbs)
- Faded paint on sun-exposed walls.
- Minor scuffs and small nail holes from hung pictures.
- Carpet wear in high-traffic paths after years of use.
- Worn caulking in the bathroom.
- Loose hinges or worn cabinet handles.
- Hard-water staining on plumbing fixtures.
Examples of damage (tenant pays)
- Large holes in drywall from anchors or impact.
- Cigarette burns, pet stains, or red wine stains in carpet.
- Cracked countertops or chipped tile from dropped objects.
- Broken blinds, doors, or windows.
- Unauthorised paint colours that need to be repainted to neutral.
- Pet damage, chewed trim, scratched flooring, urine soaking.
The depreciation rule that often wins disputes
Even when damage is clearly the tenant's fault, the landlord can only charge for the depreciated value of the item, not the full replacement cost. If a 7-year-old carpet with a 10-year life is destroyed, the landlord can only charge 30% of the replacement cost. This rule reverses a huge share of overzealous deposit deductions at RTDRS.